Terms and Conditions

Guardian Angel Security Co t/a My Safety Locators TM

Customer Agreement Terms and Conditions

In this agreement, “we,” “us,” “our,” or “GASCo/MSL”, refers to Guardian Angel Security Co t/a My Safety Locator TM, and its affiliates.

“you,” “your,” “customer,” or “user” refers to an account holder or user of our services.

Please read this agreement carefully to ensure you understand each provision.

This Agreement comprises several important parts.

It includes various terms and conditions about our services, relating to service offers, products, features and applications.

Each is a ‘service,’ and together the ‘services’, including without limitation –

  • warranties,
  • limits of liability,
  • the information on services we provide or refer you to during the sales transaction;
  • the terms in the Support plan describing your plan and services;
  • and pertinent provisions on our website or in our product packaging.

Our services are subject to our business policies, practices and procedures, including, but not limited to, our Privacy Policy available on our website. Click the Privacy Policy link to go to the Privacy Policy page on our website

You agree to all our policies detailed in this document when you use any of our services.

Our policies are subject to change at any time with notices on our website and/or in our newsletter.

It tells you the remedies available in the event of a dispute.

A different dispute resolution process may apply for services provided by another company, such as your network carrier, but the dispute resolution provisions of this agreement still apply to our services.

When Your Agreement Begins

This Agreement becomes effective when you do any of the following-

(a) You accept the Agreement through an oral or electronic statement;
(b) You pay for a service;
(c) And begin to use the service;
(d) You open any package or start any program;
(e) That says you are accepting the Agreement by doing so.

If you do not want the Agreement to begin, do not do any of the above.

Service offers

We offer to supply to the best of our capabilities –

  • a My Safety LocatorTM, as requested and paid for by you,
  • in perfect working order
  • with lifetime support
  • a 2 year Warranty detailed within this Customer Agreement
  • all manuals needed to operate your My Safety Locator,
  • a ‘ Done For You ‘ activation service, to save you a lot of anguish trying to interpret the technical Goobly Gook on the manuals.
  • The ‘ Done For You ‘  application pages are included as Appendix C.
Warranty

In the unlikely event that you have a warranty claim –

GASCo/MSL, will at no charge to you, repair, replace or refund the purchase price of any product that does not conform to this warranty.

** For any problems complete the attached Problems Form, and email it to – support@mysafetylocators.com.au.

We will call you within 24 hours, sooner if possible, and attempt to help you solve the problem. Usually it is a programming problem, easily fixed.

Subject to the exclusions contained below, GASCo/MSL warrants its My Safety Locators TM and accessories to be free from defects in materials and workmanship under normal consumer usage for 2 years.

There is a 12 month manufacturers warranty, but we have so much confidence in My Safety Locators TM, that we are prepared to give a total of 2 years warranty.

This warranty applies to all new My Safety Locators TM.

New accessories purchased with a My Safety Locators TM have a 12 month warranty.

Batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this warranty.

Warranty exceptions which are not covered under this Warranty

Under this warranty, normal wear and tear is not covered.

Repair and replacement of parts due to normal wear and tear, and damage, will attract a charge.

We are very happy to help with these repairs and replacements, giving you fast and efficient service.

Ornamental decorations, if any, such as emblems, graphics, rhinestones, jewels, gemstones and their settings, and other decorative elements, are not covered.

Defects or damage that result from –

  • abuse & misuse,
  • improper operation or storage,
  • accident or neglect,
  • physical damage such as cracks, scratches, etc. to the surface of the product resulting from misuse

is not covered.

  • Contact with any liquid, water, rain, extreme humidity or heavy perspiration and
  • sand, dirt or the like,
  • extreme heat, or
  • food;

are not covered.

  • Subjecting the My Safety Locators TM or accessory to abnormal usage or conditions;
  • Other acts which are not the fault of GASCo/MSL,

are excluded from warranty coverage.

  • Any service or modification, done or attempted by someone other than GASCo/MSL, or its authorised service centres,

are excluded from coverage;

  • This includes service, testing, adjustment, installation, maintenance, alteration, including without limitation, software changes, or modification in any way by someone other than GASCo/MSL, or its authorised service centres

are excluded from coverage.

Altered Products.

My Safety Locators TM or accessories with –

(i) serial numbers or date tags that have been removed, altered or obliterated;
(ii) broken seals or that show evidence of tampering;
(iii) mismatched board serial numbers; or
(iv) nonconforming or non-GASCo/MSL housings, antennas, or parts, are excluded from coverage;

  • Defects, damages, or the failure of products and services due to any communication service or signal you may subscribe to or use with the products and services

is excluded from coverage.

Return and Refund Policy

If you have problems with your purchase of a My Safety Locator TM, notify us via support@mysafetylocators.com.au, with a completed Problem Solving Page, included within this document at Appendix B.

If we are unable to fix the problem, return your My Safety Locator TM within 21 days from your date of purchase of your My Safety Locator TM, then, subject to your compliance with the Terms and Conditions of this Section, you will receive 100% of your original purchase price for the My Safety Locator TM.

During the first 21 days, your return may be for any unfixable reason.

Refund Eligibility

To be eligible for a refund, a My Safety Locator TM must be in substantially new condition, and the return parcel must be post-marked before the 21st day after the date on your purchase receipt for the My Safety Locator TM.

Refunds will not be issued for My Safety Locators TM that have been damaged or altered in any way, including by affixing adhesive or other items to the My Safety Locators TM.

For all returns, including returns within the 21 day period, you will be responsible for the postage costs back to our office.

Refunds will be issued for the purchase price of the My Safety Locator TM only.

Refunds will not be issued for any other fees or costs

Transferability

This warranty extends only to the first consumer purchaser, and is not transferable, unless a My Safety Locator TM is being transferred to a family member, within 21 days of purchase.

IMPORTANT !

** If we replace with a new device under this warranty, no data added to your My Safety Locator TM will be able to be reinstalled.

This includes software or applications added to the My Safety Locator TM, or accessories, including but not limited to personal contacts, games and ringer tones,

** To avoid losing such data, software and applications please create a back- up prior to requesting service.

How to obtain warranty service. 

To obtain warranty service, please contact GASCo/MSL by initially completing the Problems Form, Appendix B within this document, then email to – support@mysafetylocators.com.au,  so we have a record of your problem.

Limited Products Warranty
  • The repair, replacement, or refund as provided under this express limited warranty is the exclusive remedy for the purchaser and is provided in lieu of all other warranties, express or implied.
  • In no event shall GASCo/MSL be liable for damages in excess of the purchase price of the relevant products, whether in contract or tort, including negligence, or for any indirect, incidental, special or consequential damages of any kind, or loss of revenue or profits, loss of business, loss of information or data, software or applications or other financial loss arising out of or in connection with the ability or inability to use the products to the full extent these damages may be disclaimed by law.
  • This warranty gives you specific legal rights, and you may also have other rights that vary from one Australian state to another.
  • GASCo/MSL expressly disclaims all implied warranties of merchantability, fitness for a particular purpose, quality, accuracy, and title.
  • It is your decision to purchase a My Safety Locator TM.
  • GASCo/MSL does not warrant against interference with the enjoyment of the services associated with the products.
  • GASCo/MSL does not warrant that the services are error-free or that operation of the services will be secure or uninterrupted.
  • We do the best we can to provide all offers under this Customer Agreement.
  • Purchaser will not have the right to make or pass on any representation or warranty on behalf of GASCo/MSL to any end-user or other third party.

See also general limitation of liability below.

If Your My Safety Locator Is Lost or Stolen

Call us immediately if your My Safety Locator TM is lost or stolen because you will be responsible for usage charges incurred before you notify us of the alleged loss or theft. You agree to co-operate if we choose to investigate the matter, provide facts to us, sworn statements, etc..

We will happily assist your to purchase a replacement My Safety Locator TM due to such loss or theft.

Our Right to Interrupt or Terminate Your service

We may interrupt or terminate a service at short notice :

  1. for any conduct that we believe violates this Agreement;
  2. you behave in an abusive, derogatory, or similarly unreasonable manner with any of our representatives;
  3. you fail to make all required payments when due;
  4. if we have reasonable cause to believe that your My Safety Locator TM is being used for an unlawful purpose or in a way that
    1. is harmful to, interferes with, or may adversely affect our provision of any of our  services,
    2. interferes with the use or enjoyment of services received by others,
    3. infringes intellectual property rights,
    4. results in the publication of threatening or offensive material, or
    5. constitutes a security risk or a violation of privacy;
  5. if you provided inaccurate credit information;
  6. if you refuse to pay any requested fee you have agreed to;
  7. if you modify a My Safety Locator TM from its manufacturer’s specifications or alter it in any way that mechanically is not intended by this Agreement, or
  8. if we believe the action protects our interests, or any other customer’s interests.

If we terminate a service for any of the above reasons, and you are still subject to a Term Commitment, you must pay us an Early Termination Fee.

Your Right to Terminate a service

You can terminate a service at any time by emailing a request to -support@mysafetylocators.com.au requesting that we deactivate your service.

You are responsible for all charges billed or incurred prior to deactivation.

Our Right to Change the Agreement and Your Associated Right

If we change any terms, conditions, rates, fees, expenses, charges or method of calculating charges regarding a service at any time, we will provide you with a notice of material changes by a notice on our website, and within your regular Newsletter.

When we become aware of changes to governmental fees, proportional charges for governmental mandates or administrative charges, we will include these within our Newsletter.

Your My Safety Locator TM mobile number

Your My Safety Locator TM mobile phone number, is allocated to you, as owner of this device.

The service provided to you is on a Telstra Pre-Paid Simplicity plan, a very economical plan, especially chosen after carefull research, to be the most suitable.

Details of this Simplicity plan are included in this document as Appendix A

Coverage;

Technical Limitations. 

Where Your My Safety Locator TM  May Not Work. 

GASCo/MSL does not guarantee wireless network availability.

Services may be subject to certain My Safety Locator TM compatibility limitations.

This may include memory, storage, network availability, coverage, accessibility and data conversion limitations.

Actual network speeds depend upon Telstra’s network availability and coverage levels.  Performance may be impacted by transmission limitations, terrain, in-building/in-vehicle use and capacity constraints.

In addition, services that rely on location information, such as GPS, depend on the ability of My Safety LocatorTM to acquire satellite signals, which may not be available indoors, and Telstra’s network coverage.

Network coverage and satellite signals are dependent on a number of factors outside our control including weather, topographical changes, the presence of obstructions such as tall buildings, the functionality of various satellites, cell towers, clouds, and other factors.

The My Safety Locator TM may perform inconsistently in dense urban areas such as city high rise areas.

In addition, some areas, are equipped with cell phone inhibitors that interfere with all phone communications.

My Safety Locator TM will not work, and services will not work, under such circumstances.

GPS location readings can be subject to “bounce” which can effect accuracy on occasions up to 50 metres.

You understand and agree to such technical limitations and expressly agree to indemnify and hold us harmless from any and all injuries that result from the My Safety Locator TM or services not working, malfunctioning, or failing except as specifically provided herein.

Activation. ‘ Done For You ‘

‘ Done For You ‘ activation is available to you.

We will supply the Telstra SIM on the Simplicity plan, install it, activate it in your name, enter all other details supplied by you on the ‘Done For You’ form.

We will program it for you, with details you supply, on the ‘Done For You  form which is Appendix B, attached to this document.

‘Done For You includes –

  • 3 emergency names and phone numbers, your choices.
  • GeoFence perimeter, using the address you supply and the diameter you require.
  • Voice monitoring can be activated, so if there is a problem with a My Safety LocatorTM, this special SOS number can be called by you or another person, and the voices/noises around the Locator can be heard.
  • Low battery alarm, when its internal battery is low

We will show you how to activate all the emergency alarms if a My Safety Locator TM is stolen, or a theft is attempted.

This includes –

  • Optional door open alarm when the driver’s door is opened by an unauthorised person.
  • Ignition alarm when turned on by an unauthorised person.
  • Power cut-off alarm, if a thief cuts the power wires from the battery to My Safety Locator TM, you will receive an SMS notifying you.
  • Vibration alarm, when your vehicle is started by an unauthorised person, is being towed away, or has a crash, you will be alerted by an SMS. .
  • Fuel cut-off. When the vehicle is stolen, a command can be sent via an SMS from any device with phone call capabilities, or the app.  When the vehicle slows to 20kms per hour, the fuel supply will be cut off, and the vehicle can be safely driven to the side of the road.  On the app. you will see the location of the vehicle, and be able to retrieve it, or notify the police.

Great benefits.

International Use

Your My Safety Locator TM is set to operate domestically throughout Australia, wherever there is Telstra mobile phone service, and may also operate internationally.

However, you will be charged additional fees by Telstra, if the My Safety Locator TM is used in a country other than Australia.

The cost on these fees is established by Telstra, and is subject to change from time to time.

** Please confirm the applicable charges prior to operating a My Safety Locator TM internationally, as the charges might be substantial.

Your Privacy

You agree to the terms of our Privacy Policy, available on our website, when you use our services.

This policy may change from time to time, so review this policy with regularity and care.

Among other things, the policy includes –

  • important matter concerning what information we collect about you,
  • how we use that information,
  • and with whom we share that information,
  • for example, to provide you certain services,
  • to protect our rights and interests,
  • to respond to legal process,
  • to facilitate a merger, etc..

Also, to ensure the quality of our services and for other lawful purposes, we may also monitor or record calls between us, for example, your conversations with our customer service or sales departments.

If you do not agree with the terms of our Privacy Policy, do not purchase or use our services.

For information on location-sensitive services, see our Privacy Policy at our website.

You control when such location information is shared with your designated users.

Please review our Privacy Policy for more information about the use of your location and related information.

Compliance with Law

The My Safety Locator TM and services are intended to be used in a lawful manner.

You are responsible for using your My Safety Locator TM and the services in a manner that complies with applicable local, state, regional, federal or international laws.

Certain jurisdictions have laws regarding the use of monitoring devices such as My Safety Locator TM.

GASCO/MSL will not render advice on the legality of a particular use.

If you are unsure of the legality of a particular use, please consult your legal advisor.

You agree to indemnify and hold GASCO/MSL harmless from your unlawful use of a My Safety Locator TM or service.

General Limitation of Liability

This agreement gives you specific legal rights, and you may have other rights which vary from state to state.

Unless prohibited by law, the following limitations of liability apply.

A service may be interrupted, delayed, or otherwise limited for a variety of reasons, including environmental conditions, unavailability of radio frequency channels, system capacity etc..

We Do Not Guarantee You Uninterrupted Service Or Coverage.

We cannot assure a user of a My Safety Locator TM will be located, or that if you place a call you will be found.

GASCo/MSL makes no warranty, express or implied, of merchantability or fitness for a particular purpose, suitability, accuracy, security, or performance regarding any services, software or goods, and in no event shall GASCo/MSL be liable, whether or not due to it’s own negligence.

Or Any:

  • act or omission of a third party;
  • mistakes, omissions, interruptions, errors, failures to transmit, delays,
  • defects in the services or related software provided by or through us,
  • damage or injury caused by the use of services or My Safety Locator,
  • including use in a vehicle;
  • claims against you by third parties;
  • damage or injury caused by a suspension or termination of services by GASCo/MSL;
  • or damage or injury caused by failure or delay in connecting a call to 000 or any other emergency service.

Unless prohibited by law, GASCo/MSL is not liable for any indirect, special, punitive, incidental or consequential losses or damages you or any third party may suffer by use of, or inability to use, services, or My Safety Locator TM provided by or through GASCO/MSL, including loss of business or goodwill, revenue or profits, or claims of personal injuries.

To the full extent allowed by law You hereby release, indemnify, and hold harmless GASCo/MSL and its officers, directors, employees and agents from and against any and all claims of any person or entity for damages of any nature arising in any way from or relating to, directly or indirectly, the services provided by GASCo/MSL or any person’s use thereof or of the My Safety Locator TM, including, but not limited to, vehicular damage and personal injury, including claims arising in whole or in part from the alleged negligence of GASCo/MSL, or any violation by you of this agreement.

This obligation shall survive termination of your service with GASCo/MSL. GASCo/MSL is not liable to you for changes in operation, equipment, or technology that cause your My Safety Locator TM or software to be rendered obsolete or require modification.

Our services and My Safety Locator TM are Not Substitutes for Child Care  and should not be used as such.

Dispute Resolution

We each agree to first contact each other with any disputes and provide a written description of the problem.

To use the Problem Solving pages, all relevant documents, information, and the proposed resolution.

When you have a dispute with us, you agree to contact us by writing to us using email, fax or post, detailing in full the reasons for your dispute with us.

We will contact you at your email address, or by telephone or by mail at your billing address.

Instead of suing in court, we each agree to finally settle all disputes as defined, only by arbitration, and subject to any specific exceptions below, only by arbitration.

In arbitration, there is no judge or jury and review is limited.

However, just as with a judicial proceeding, the arbitrator must honour the terms and limitations in the Agreement and can award the same damages and relief, including any legal fees authorised by law.

The arbitrator’s decision and award is final and binding, and judgment on the award may be entered in any court with jurisdiction.

We each also agree as follow.

  • “Disputes” are any claims or controversies against each other related in any way to our services or the Agreement including, but not limited to, coverage, My Safety Locator TM, privacy, or advertising, even if it arises after services have terminated.
  • This includes claims you bring against our employees, agents, affiliates or other representatives, or that we bring against you.
  • If either of us wants to arbitrate a dispute, we agree to send written notice to the other providing a description of the dispute, previous efforts to resolve the dispute, all supporting documents/information, and the proposed resolution.
  • Notice to you will be sent to your email address or street address, as provided to us when you purchased one of our products,
  • and notice to us will be sent to the Company’s email address, or mailing address set forth on the Company’s website.
  • Each of us agrees to make attempts to resolve the dispute.
  • If the parties cannot resolve the dispute within forty-five (45) days of receipt of the notice to arbitrate, then either of us may submit the dispute to formal arbitration.
  • Unless we each agree otherwise, the Arbitration will be conducted by a single neutral arbitrator and will take place in the state of your last billing address.
  • The federal or state law that applies to the Agreement will also apply during the arbitration.
  • We each agree not to pursue arbitration on a class wide basis.
  • Unless both you and we agree otherwise, any arbitration will be solely between you and us, not brought on behalf of or together with another individual’s claim.
  • The arbitrator may not consolidate more than one person’s claims nor otherwise preside over any form of a representative or class proceeding.
  • If for any reason any court or arbitrator holds that this restriction is unconscionable or unenforceable, then our agreement to arbitrate doesn’t apply and the dispute must be brought in court.
  • We each are responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration.
  • Notwithstanding any provision in this Agreement to the contrary, we agree that if we make any future change to this Dispute Resolution provision during the provision of a service to you, you may reject any such change by sending us written notice within 21 days of the change to our headquarters office as set forth on the “Contact Us” page of our website at mysafetylocators.com.au .

By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this provision.

Exceptions To Our Agreement To Arbitrate Disputes

Either of us may bring qualifying claims in small claims court in Queensland. In addition, this arbitration provision does not prevent you from filing your dispute with any federal, state or local government agency that can, if the law allows, seek relief against us on your behalf.

No Class Actions

To the extent allowed by law, each of us waives any right to pursue disputes on a class wide basis; that is, to either join a claim with the claim of any other person or entity, or assert a claim in a representative capacity on behalf of anyone else in any lawsuit, arbitration or other proceeding.

No Trial by Jury

To the extent allowed by law, we each waive any right to trial by jury in any lawsuit, arbitration or other proceeding.

Other Important Terms

Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state of Queensland, without regard to the conflicts of law rules of that state.

If either of us waives or does not enforce a requirement under this Agreement, we do not waive our right to later enforce that requirement.

Except as the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. You may not assign the Agreement or any of your rights or duties under it.

We may assign the Agreement.

The Agreement as defined herein makes up the entire agreement between us and supersedes any prior written or spoken agreements. You cannot rely on any contradictory statements by sales or service representatives.

The rights, obligations and commitments in the Agreement that, by their nature, would logically continue beyond the termination of services, including, but not limited to, those relating to billing, payment, dispute resolution, no class action, no jury trial, survive termination of services.

Assignment

If we have sold the business or merged with another business, GASCo/MSL may assign the rights to this contract to those parties.

Contacting Us

If you have any questions concerning this Customer Agreement Terms and Conditions, please contact us by email addressed to –
support@mysafetylocators.com.au or telephone  1300 99 88 03.

This Customer Agreement is Copyright 2016, by Guardian Angel Security Co t/a My Safety Locators TM.

Any rights not expressly granted herein are reserved by Guardian Angel Security Co t/a My Safety Locators TM.

Revised: 2016 October 30

Appendix  A.    Telstra Pre-Paid Simplicity plan    Page 14 
Appendix  B.      Problem Solving Form     Page 16 
Appendix  C  Done for  YOU  Set Up document  Pages  17-22

Appendix  A

Telstra Pre-Paid Simplicity plan and charges, for use in Australia

$20 for 30 days
$30 for 60 days 
$50 for 90 days 
$90 for 180 days

This offer will allow you to enjoy the cheapest rate for phone calls which is –

  • 15c per minute without connection fee,
  • 12c per SMS and
  • 10c per MB of data.

Voice minutes are measured and billed in increments of one minute, rounded up to the nearest minute.

Telstra telstra-icon-blue

$30 Pre-Paid Simplicity 60 day plan

Total Price $30 per 60 days

Cost of a 2 minute standard national mobile call, with NO flagfall, is 30 cents

Cost of a standard national SMS is 12 cents

Data  10c per MB My Safety Locator TM use approximately 30MB per month  =  $3 per month  GREAT  VALUE !!

Expiry     60 Days       $15 per month

** Recharge before  60 Days to roll over

your remaining credit.

Plan Details

Telstra Pre-Paid Simplicity

Includes calls / SMS / MMS in Australia as part of your monthly included value.

$30 Recharge =

  • 60 days Expiry
  • + 0¢ Connection fee to standard Australian and international numbers
  • + 15¢ Per min (or part) to standard Australian numbers and from 5¢/min (or part) to standard international numbers
  • + 12¢ Texts to standard Australian numbers
  • + 20¢ to standard International numbers
  • + 10¢ per MB Data

MessageBank® retrieval – 39¢ connection fee and 78¢ per 60 seconds or part.

Credit roll over – Roll over your unused recharge credit when you recharge before your credit expiry date.

Your data usage will be rounded to the nearest MB at the end of each session.

* Recharge $20 for 30 days ** Recharge $30 for 60 days

*** Recharge $50 for 90 days          **** Recharge $90 for 180 days, 6 months

More about Telstra

In Australia Telstra provides 7.5 million fixed voice services and 16 million mobile services.

Telstra is Australia’s largest telecommunications provider for phone and broadband internet coverage.

The company has a reputation for reliable coverage and excellent product quality with a range of stores around Australia, but in many user reviews tends to fall short in technical support department.

Telstra prides itself on the quality of its products, something that has traditionally been reflected in the generally higher prices of its mobile plans and broadband deals.

Recently Telstra’s marketing approach has taken a dynamic shift from that of a premium service provider to an affordable one, aimed at a larger share of the market.

Telstra’s 4G network has the largest coverage of any Australian mobile network.

Appendix  B  Problem Solving Form

Problem Solving Page

Indicate with a tick any of these problems –

I have opened the box and the device is damaged –

I have opened the box and a part is missing –

Can’t understand how to program My Safety Locator TM.

Too hard to program –

Program it for me –

If you would prefer us to program your My Safety Locator TM, go to the Done For You pages below, complete all necessary details, and  email all these pages to – support@mysafetylocators.com.au.

Details about your  My Safety Locator TM

Owner’s name ___________________
Type of Locator ___________________
Phone number of your My Safety Locator TM___________________
Date on your receipt ___________________
Problem details if you need to provide more information __________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________

We will respond to this email within 12 hours, sooner if possible.

Appendix  C

Welcome to the Done for  YOU  Set Up Page  by Guardian Angel Security Co P/L t/a 

My Safety Locators TM

the …  Done for YOU   Set Up Pages

This is our very special and unique service for every customer who wants all the difficult technical Goobley Gook eliminated.    This is the    “Please do it for me “   page.

This page allows you to choose the details you want entered for you, onto your My Safety Locator, keeping your precious Family and possessions safe, secure, and contactable !!

So let’s begin.

Owner’s details

Name: ___________________
Address: ___________________
Best phone number: ___________________
Best email address: ___________________

**  If you cannot be at your home address for delivery, you will be at work etc.,

please arrange for another person to take delivery and sign, for you.

Delivery address: ___________________

Person to sign for delivery: ___________________

To register the SIM card we are providing for you, with your FIRST 60 DAYS FREE, and so we can do your setup, we need the following information –

Owner’s driver licence number: ___________________
and Expiry date: ___________________
OR   for over 16s without a driver licence, your Medicare card number ___________________
And
Medicare card expiry date ___________________
Or Learner’s permit number ___________________
and Expiry date  ___________________
Owner’s date of birth  ___________________

**  If you have an ABN and would like your My Safety Locator/s under your business, U can –

** BUT … the best business plan I could find is TWICE  the cost of the Simplicity PrePaid plan.

The Business plan is – TELSTRA WIRELESS M2M $5 MONTH TO MONTH DATA PLAN.

My Safety Locator TM uses approximately 30 MB per month.

Business plan Monthly Data Allowance  = 5MB  *****

5MB – 1MB (Megabyte) = 1,024KB (Kilobytes). Unused Data Allowance expires each month.

Check both plans, then choose which plan you want.

If the business plan, then these extra details are needed –

Owner’s business name ___________________
Owner’s business ABN ___________________
Owner’s business address ___________________

Now your programming –

1. SOS Emergency contacts

You can have 3 people and their mobile phone numbers installed by us, for you to contact during any emergency.

These people will be sent the emergency SMS message, when the SOS button is pressed for 3 seconds.

My Safety Locator TM will call each number in turn, until one person answers.

In the unlikely event that no one answers, after a 5 minute break, to give someone a chance to call, your My Safety Locator.will continue to phone those 3 numbers until SOMEONE  answers.

In order of preference –

1  Name ___________________
Mobile phone number ___________________
2  Name   ___________________
Mobile phone number ___________________
3  Name ___________________
Mobile phone number ___________________

2 .SIM which uses Telstra’s Simplicity plan

I will insert your SIM card for you, activate and program it ready for use.

This SIM is on a Simplicity plan, the best I could find.

The cost for the first 60 days is FREE.  See the plan details below on Pages 4-6.

This SIM will be registered in your name with Telstra.

The card which comes with the SIM has the mobile telephone number on it.

** This card will be included in your parcel.

Please remember to renew your SIM, every 59 days,  before the due date, so you retain your credit from your previous months.

You can choose to pay 60 days, 90 days or 100 days.

Your My Vehicle Safety LocatorTM goes into sleep mode one minute after the ignition is turned off, using very little power. or data.

If U do NOT recharge your Simplicity SIM, the SOS feature will stop working !! because it relies on a SiM connected to the Telstra mobile network to transmit the SMS emergency message, and for someone to be able to contact you in your car.

Your supplied Telstra SIM card charges data at 10c per MB – 10 cents per MB  $0.10*30=$3

 My Vehicle Safety Locators uses approximately 30MB per month  =  $3 per month 

GREAT  VALUE !!

3. Ignition On/Off alarm

Would you like this installed for you ?  You can switch this feature on and off.  I will include the instructions in your parcel.

4. I can program for you a geographical boundary, so, if the vehicle is stolen, and moves out of the designated area, all phone numbers will be alerted.

5. Over speed alarm, is a possible anti theft feature.  Would U like it installed ?

If yes, consider what speed U would like entered.

We suggest the maximum speed allowed on your main motorways, or the maximum speed at which a trailer should be towed. Speed requested .

6. The time interval between signals from My Vehicle Safety Locator TM is usually every 2 minutes when the ignition is on in the vehicle.

These signals are recorded on the main server, and available on all your mobile devices and  computers via the app. I will supply.

It can be as short as every 30 seconds, which uses more data, or longer, if you prefer.

Time interval between signals requested in minutes……….

7.  Optional Door opened detection.  A good anti theft feature.  Do that for you ?   Yes   /  No  

8.  Movement or Vibration alarm

As soon as the vehicle moves, e.g. even the movement of the engine starting, My Vehicle Safety LocatorTM. ‘wakes’ and begins signalling.

If a stranger, or an unauthorised person moves the vehicle, and you have set the movement alarm, you will be alerted via an SMS.

** This benefit can be turned on and off.

** I will include instructions how to do this, by sending an SMS to your My Vehicle Safety LocatorTM

When U have read thru all this, is there any other thing you can think of that would be helpfull ? Have you any questions ? Do send an email to –support@mysafetylocators.com.au

or an SMS on 1300 99 88 03.

We are here to help you.

and … We Like feedback.  It helps us improve.

We are looking forward to supplying your My Vehicle Safety LocatorTM.

We know you will learn to value it and rely on it.

****

Telstratelstra-icon-blue

$30 Pre-Paid Simplicity 60 day plan

Total Price        $30 per 60 days

Cost of a 2 minute standard national mobile call, with NO flagfall, is 30 cents

Cost of a standard national SMS is 12 cents

Data  10c per MB My Safety LocatorsTM use approximately 30MB per month  =  $3 per month  GREAT  VALUE !!

Expiry     60 Days       $15 per month

** Recharge before  60 Days to roll over your remaining credit.

Plan Details

Telstra Pre-Paid Simplicity

Includes calls / SMS / MMS in Australia as part of your monthly included value.

$30 Recharge =

  • 60 days Expiry
  • + 0¢ Connection fee to standard Australian and international numbers
  • + 15¢ Per min (or part) to standard Australian numbers and from 5¢/min (or part) to standard international numbers
  • + 12¢ Texts to standard Australian numbers
  • + 20¢ to standard International numbers
  • + 10¢ per MB Data

MessageBank® retrieval – 39¢ connection fee and 78¢ per 60 seconds or part.

Credit roll over – Roll over your unused recharge credit when you recharge before your credit expiry date.

Your data usage will be rounded to the nearest MB at the end of each session.

* Recharge $20 for 30 days ** Recharge $30 for 60 days

*** Recharge $50 for 90 days          **** Recharge $90 for 180 days, 6 months

More about Telstra

In Australia Telstra provides 7.5 million fixed voice services and 16 million mobile services.

Telstra is Australia’s largest telecommunications provider for phone and broadband internet coverage.

The company has a reputation for reliable coverage and excellent product quality with a range of stores around Australia, but in many user reviews tends to fall short in technical support department.

Telstra prides itself on the quality of its products, something that has traditionally been reflected in the generally higher prices of its mobile plans and broadband deals.

Recently Telstra’s marketing approach has taken a dynamic shift from that of a premium service provider to an affordable one, aimed at a larger share of the market.

Telstra’s 4G network has the largest coverage of any Australian mobile network.

ecurity Co. t/a My Safety LocatorsTM.     All Rights Reserved.